Privacy Policy

### 1. Data Controller In accordance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection laws, the data controller is: **ImmoTropical Real Estate** Website: **[www.immotropical.com](http://www.immotropical.com)** ### 2. Personal Data We Collect We may collect and process the following personal data: * Name, email address, and phone number * Enquiry history and saved searches * IP address, browser type, operating system, and language settings * Pages visited and information relating to your use of the Website ### 3. Purpose of Data Processing Personal data may be processed for the following purposes: * Managing user accounts and providing Website services * Responding to enquiries and contact requests * Sending newsletters, property alerts, and marketing communications where consent has been provided * Website analytics and service improvement * Fraud prevention and security monitoring ### 4. Legal Basis for Processing The processing of personal data is based on: * **Performance of a contract** – where processing is necessary to provide user account or other requested services * **User consent** – for contact forms, newsletters, property alerts, and marketing communications * **Legitimate interests** – for website security, analytics, fraud prevention, and service optimization ### 5. Data Retention Personal data is retained only for as long as necessary for the purposes for which it was collected: * **User account data:** while the account remains active * **Contact enquiries:** up to 2 years, unless consent is withdrawn earlier or a longer retention period is required by law * **Marketing data:** until the user unsubscribes or withdraws consent ### 6. Data Security **ImmoTropical** applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal data is restricted to authorized personnel and service providers where necessary for the operation of the Website and its services. ### 7. User Rights Users may exercise their rights under the GDPR, including: * Access to their personal data * Rectification of inaccurate or incomplete data * Erasure of personal data * Restriction of processing * Objection to processing * Data portability * Withdrawal of consent at any time where processing is based on consent Requests may be submitted to **[info@immotropical.com](mailto:info@immotropical.com)**. Users may also lodge a complaint with the **Spanish Data Protection Agency (AEPD)** at **[www.aepd.es](http://www.aepd.es)**. ### 8. Policy Updates **ImmoTropical** reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page, and users are encouraged to review the Privacy Policy periodically.